Our Watch Repair Service.
- Drop off your watch at our store
- Our horologist performs a free evaluation (2–3 business days)
- We contact you with the issue & repair cost
- You approve or decline the repair
- Once completed, we call you for pickup
Please note: Repairs are NOT same-day service
Submit A Repair Request
Frequently asked questions
Do you repair all brands?
Most brands — luxury watches may require longer turnaround.
How long do repairs take?
After approval, typically 3–4 days depending on parts.
Is there a warranty on repairs?
Yes — all repairs come with a 1-year warranty on parts and labor, unless otherwise stated.
Do you offer express repair services for urgent cases?
We do! While repairs are not same-day, simple urgent repairs can be completed the next day if we are notified in advance.
What happens if I don’t pick up my watch?
Payment is due upon collection.Watches left uncollected after 60 days may be removed to cover repair and storage costs.